Comments on: Review: TomTom Go 920 GPS Navigation

By: a1808

a1808 — Tue, 14 Apr 2009 23:57:58 +0000

Please write your review in a short sentence
Please people when you want to write your review, write it in a short sentence. The first review is like a book. Thank you

By: Anonymous

Anonymous — Mon, 23 Mar 2009 06:03:21 +0000

tomtom go 920 gps
i like it because you dont need to insert a memory card.the only problem is that the map is not updated.

By: eclecticreader2

eclecticreader2 — Sat, 14 Mar 2009 21:34:14 +0000

Don't buy tomtom 920 - mine broke repeatedly
I have had a horrible experience with Tomtom and the Go 920.
My first device had a power issue after several months -- the unit would turn itself back on when I wasn't using it and the battery would completely drain. They eventually sent me a replacement refurbished unit. The desktop software told me to download an upgraded software version, but apparently this caused the computer voices to be garbled (so I had to use the human voice that couldn't pronounce street names). But within 4-5 months this replacement unit wouldn't work at all. Once the screen went blank once but the sound kept working, but then it turned back on.
Next time this happened it went completely dead and I couldn't repower the device even with hard reset.

I called tech support and they said sorry, the warranty on the refurbished device was only 3 months.

I like the fact that tomtom has a large database of business addresses and I liked the navigation interface, but the execution and their product, the quality control, and treatment of customers is just abismal.

They could learn something here from Amazon.com.

By: Anonymous

Anonymous — Thu, 12 Mar 2009 10:17:36 +0000

TomTom 920
Fast delivery (5 days). Worked fine both in the US and Europe (Switzerland/Russia). Updateâ firmware and maps for free from TomTom site. Be aware: Latest Map Guarantee is valid for only ONE update during 30 days since you register your device online. After that you have to purchase a new map or subscribe for the quarterly updates. A lot of useful tips about this device are available at _http:\[...]

By: kaydeis

kaydeis — Tue, 10 Mar 2009 21:20:09 +0000

Does everything it should!
This is a great item! It navigates me in my sales territory, and hardly any errors.

By: neclint

neclint — Sun, 08 Mar 2009 02:00:10 +0000

Excellent with places for improvement
I've used only the lower end GPS before this one (Nuvi350 and TomTom One), so it is a nice step up. Not to say the release of software by TomTom that caused the computer voices to stutter or go completely quiet didn't surprise and disappoint me, but still a darn nice unit.

Pros:
FM transmitter and MP3 play is good
Bluetooth
Wide Screen
Clarity (even in sun)
Mapshare (this is excellent!)
TomTom Home interface

Cons:
Menu Location of "cancel route"
Lack of voices that say the street (computer only voices)
Suction Cup Mounting mostly
Inconsistent Lane assist (at least in Denver Metro)

By: Anonymous

Anonymous — Sat, 07 Mar 2009 20:28:41 +0000

BUYER BEWARE: TomTom has DISABLED FM Transmitting in ALL countries
TomTom continues to advertise FM Transmitting but has disabled the feature in firmware. Due to laws in some European countries, TomTom has removed this feature across the board!

Taken from the TomTom website:

"You can use the built-in FM Transmitter. This allows you to transmit music* from your TomTom GO to your car stereo. Your car stereo receives the sound as an FM radio signal, just like it does from a radio station. You cannot listen to another radio station at the same time.

*Voice instructions cannot be transmitted via FM Transmitter"

AND HERE IS THE OFFICIAL TOMTOM RESPONSE:
Discussion Thread
Response (ST Jamie Mc) 03/07/2009 11:16 AM

Thank you for taking the time to contact TomTom Customer Support regarding the FM transmitter no longer working. My name is Jamie. We are always happy to help.

We understand that you are concerned about the recent change to the TomTom application which has disabled FM Transmission of navigation instructions. We deeply regret that it has become necessary for us to implement this change, as our FM Transmission technology was a unique innovation at the time of its release.

TomTom products can be used for travel in many different countries around the world. In an effort to comply with the laws of these countries, we have removed this feature from the product. We are currently working to reinstitute this feature in compliance with these regulations. At this time a date of release is not available. Please feel free to contact us if you have any further questions.

Thank you for choosing TomTom for your navigation needs. If you have any further questions or comments, please email or call us at 866-486-6866 Monday through Friday, 8:30 AM until 7:00 PM EST or Saturday, 9:00 AM until 6:00 PM EST. Thanks again for writing. At TomTom we believe in showing you the way the easy way.

With Best Regards,

Jamie
TomTom Customer Support

Very bad TomTom for not telling people you removed this feature. TomTom and its retailers continue to list this as an option when its not. The tiny horrible speaker on the TomTom unit can barely be heard requiring it to be trasmitted to your car stereo, only one problem, you can no longer do that thanks to TomTom.

Solution: Buy a Garmin who does not have this stupid rule in the U.S. and allows FM transmitting to the car stereo. Hey TomTom why don't you read the Garmin pages about FM Transmitting and follow their lead and turn it off in the two countries in Europe, NOT THE ENTIRE WORLD.

Garmin has better maps anyway and the TomTom could not find my street where I live (its not a small street and has been here since 1984).

By: Anonymous

Anonymous — Sat, 28 Feb 2009 00:09:38 +0000

UNLESS YOU WANT TO GET LOST – STAW AWAY
This GPS SUCKS. When I called TOM TOM they offered no help, they told me that would send me new maps. THE bluetooth sucks. They told me after I got it that alot of phones are not compatible. I ended up lost on a mountain side road with a popped tire because of this GPS. Get any other product or paper maps .

By: Anonymous

Anonymous — Tue, 10 Feb 2009 16:17:11 +0000

TomTom GO 920 Portable GPS Vehicle Navigator
Battery life too short , and the maps are awfull ,music plays very low , rest is good

By: Anonymous

Anonymous — Wed, 28 Jan 2009 07:59:07 +0000

Great GPS. Easy to use with TONS of features
I tried 2 different HP gps devices and looked at a couple garmins also but ended up with this device and have been very happy with it. The only complains I have had were the radio transmitter is a little weak (my antenna is in the back of the car), the battery doesn’t last very long (I usually have to have it plugged in for anything longer than 30 minutes), I can’t get traffic information through BT on my phone (probably my phones problem and not the device), and I couldn’t figure out how to make the voices go through my headset while music plays to my stereo.